Privacy Policy

Last Updated: 26.11.2025

This Privacy Policy explains how Gharana Thali Co. 500 Years Old of Home Kitchen Recipes (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you visit our restaurant, order food, use our website, place an online order, or interact with our services.

1. Information We Collect

a. Personal Information

- Name
- Phone number
- Email address
- Delivery address
- Billing information
- Feedback or reviews

b. Payment Information

Payments are processed securely through third-party gateways. We do not store full card details.

c. Usage Data

- Device type
- Browser information
- IP address
- Pages visited
- Time and date of visits

d. Location Information

Used only for delivery accuracy and service improvement.

2. How We Use Your Information

- Process and deliver orders
- Verify payments
- Communicate updates and offers
- Improve services and customer experience
- Respond to queries
- Send promotions (with consent)
- Prevent fraudulent activities

3. Sharing Your Information

We may share information with:
- Delivery partners
- Payment gateways
- Customer support tools
- Marketing platforms

We do NOT sell your personal information.

4. Cookies & Tracking Technologies

Used to improve site performance, remember preferences, and personalize content.

5. Data Security

We use encryption, secure servers, and restricted access to protect your data.

6. Your Rights

You may request:
- Access to your data
- Correction of information
- Deletion of data
- Opt-out from marketing

7. Retention of Information

Data is retained only as long as necessary for legal, business, or operational reasons.

8. Third-Party Links

We are not responsible for the privacy practices of third-party websites.

9. Children’s Privacy

We do not knowingly collect information from children under 13.

10. Changes to This Privacy Policy

Updates will be posted with a revised date.

11. Contact Us

Gharana Thali Co. 500 Years of Home Kitchen Recipes
Email: manojavamfoodworks@gmail.com
Mobile: +91 9910218420
Landline: 0124 4384672
Address: 191, First Floor, Spaze Platinum Towers, Sector 47, Gurugram – 122018

Order & Delivery

Freshly prepared in our cloud kitchen. Delivered hot and on time.

Customer Love

"Feels like eating at home after a long day."
"Authentic flavours that actually taste like my grandmother’s cooking."
"Best thali I’ve had in Gurugram!"

Join the Gharana Family

Taste the warmth of a home kitchen. Taste centuries of tradition.